🔐 Privacy Policy – Kiran Super Market

At Kiran Super Market, we respect your privacy and are fully committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our store, use our website, place orders, or interact with us through phone or WhatsApp.

As a trusted local super market serving our community for many years, we strongly believe that customer trust goes beyond product quality — it also includes responsible handling of personal data. We collect only the minimum information required to deliver our services efficiently and securely.

📌 Information We Collect

We may collect personal information from customers in various ways, including but not limited to:

• Name and contact details such as mobile number.
• Delivery address for local order fulfillment.
• Order details and purchase history.
• Communication details shared through phone or WhatsApp.
• Feedback, reviews, or queries submitted by customers.

We do not intentionally collect sensitive personal data. Any information you voluntarily provide is used strictly for business and service-related purposes.

🛒 How We Use Your Information

The information collected by Kiran Super Market is used to provide better customer service and a smoother shopping experience. Our primary use cases include:

• Processing and delivering your grocery orders.
• Communicating order confirmations and delivery updates.
• Responding to customer queries or service requests.
• Improving product availability and service quality.
• Maintaining internal business records.

🔒 Data Protection & Security

We take appropriate security measures to protect your information from unauthorized access, misuse, or disclosure. Customer data is accessed only by authorized staff members who require it for service delivery.

While we strive to use commercially acceptable means to protect data, no method of transmission or storage is 100% secure. However, we continuously review our practices to maintain a high level of data safety.

🤝 Information Sharing & Disclosure

Kiran Super Market does not sell, rent, or trade customer personal information to third parties. Information may be shared only in limited situations such as:

• With delivery personnel strictly for order fulfillment.
• When required by law or legal authorities.
• To protect the rights, safety, or property of our business.

🍪 Cookies & Website Usage

Our website may use basic cookies or similar technologies to improve user experience and website functionality. Cookies help us understand visitor interactions and optimize site performance.

You may choose to disable cookies through your browser settings. However, doing so may affect certain features of the website.

📧 Communication & Marketing

We may contact customers for order-related communication, service updates, or important announcements. Promotional messages, if any, are limited and relevant to our services.

Customers may request to stop receiving non-essential communication at any time by contacting us directly.

👶 Children’s Privacy

Our services are intended for general consumers. We do not knowingly collect personal information from children under the age of 18. If such information is identified, it will be removed promptly.

🔄 Updates to This Privacy Policy

Kiran Super Market reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. Continued use of our services indicates acceptance of the revised policy.

📞 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact Kiran Super Market. We are always happy to assist and clarify.